Thank you for shopping with us. Please read our shipping policy carefully before placing your order.
Processing Time
• Pre-Order Items (*)
Items marked with an asterisk (*) are pre-order items and require 2–4 weeks before shipping. These items are made with high-quality materials and extra care.
• In-Stock Items
Items without an asterisk (*) are in stock and will be processed within 1-3 business days and shipped within 3–5 business days.
Please only purchase Pre-Order items if you are willing to wait for both the processing time and transit time once the order has shipped.
⸻
Shipping Time
• Domestic Orders:
Please allow 3–7 business days for delivery after your order has shipped, depending on your location and selected shipping method.
• International Orders:
Processing time: 3–4 business days
Transit time: 7–21 business days after shipping
Delivery times may vary due to holidays or unforeseen circumstances.
⸻
Tracking Information
Once your order has shipped, you will receive a tracking number sent to the email address provided at checkout.
Please ensure your email address is entered correctly to receive all order updates.
⸻
Final Sale Policy
• All sales are final.
• We do not offer refunds, exchanges, or cancellations.
• Please review your order carefully and ensure all details are correct before confirming payment.
⸻
Lost, Stolen, or Incorrect Address Orders
• We are not responsible for lost or stolen packages once the order has shipped.
• Please contact the shipping carrier (UPS, FedEx, DHL, etc.) directly for assistance.
• We are not responsible for orders shipped to an incorrect address provided by the customer.
• If a package is returned to us due to an incorrect address, the customer is responsible for repaying the shipping fee to have the order reshipped.